Sales

Team Solutions Training works with major Australian companies in providing high quality sales programs.

Our programs provide the following:

• A pre-program needs analysis that directs development directly to where it will have greatest effect. 
• Half day face-to-face modules that are high impact, high energy and outcome based.
• Discussions, activities, case studies and experiences designed around your business needs.
• Post program work to ensure changes occur.
• Follow-up coaching.

Typically we conduct one and three month reviews of your programs to ensure that they lead to real workplace change. 

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TST Sales Programs

Basic Sales

This one day basic sales program looks at the fundamentals of selling including:

• Knowing your product
• Understanding your market
• Making appointments
• Understanding need
• Presenting features
• Selling benefits
• Closing the sale and handling objections
• Following up the sale.

This one day program is designed specifically for those new to the art of selling.

For more information on this program please complete the " I want to know more" form on the left of this page.

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Advanced Sales

This advanced selling program is designed for those who have moved past the basics and have responsibility for either leading a sales team or managing a portfolio. In this program participants will secure an in-depth understanding and be able to implement:

• Market analysis
• Market segmentation
• Market planning
• Psychological profiling of customers
• Implementing sales systems
• Advanced selling techniques
• Making winning corporate presentations
• Leading sales teams.

For more information on this program please complete  the " I want to know more" form on the left of this page.

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Customer Service

Our customer service programs are designed in consultation with you. Typically, however, they will be one to two days in duration with between workshop activities and cover such content as:

• The psychology of customer service
• Understanding your customer service systems
• Great communication
• Handling conflict.

For more information on this program please complete the " I want to know more" form on the left of this page.

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